23 April 2009

T3 SERVICE Manager:: Service Management Software suite from T3 SOFTWARES

T3 SOFTWARES launches T3 Service Manager 1.0 for service providers and dealers for office equipment companies like Canon and Brother. The software tracks entire after sales service and maintenance processes for these dealers tracking their Annual maintenance as well as preventive Maintenance. The software is web based software with basic cost of Rs 25,000/copy.

01 April 2009

Real Estate Software from T3 Softwares

T3 SOFTWARES introduces Property Manager 3.0, a real Estate management software which will be benefit small and medium real estate agents. This Mumbai based company has developed this product for real estate agents to match their properties and give services to their client. The Base price of this software is Rs 4000/license and multiuser cost Rs 8,000 for a 5 user license. Visit http://www.t3softwares.com/Property_Manager_Information.php for more details.

31 March 2009

Making Tele Call easy

Cold calling can be a legitimate and successful way of generating new business, if it is done correctly and professionally. This article refers to 'business to business' cold calling to generate an appointment rather than make a sale over the phone.
1. Use a friendly, conversational approach rather than a cold, direct approach.
2. Don't try and sell on the phone; you can't. You can, however, get a meeting or permission to send information.
3. Talk about how you can help that business or how you have helped other business. Don't try and sell to them.
4. Name other clients that you are working with who are in a similar industry or who are a similar size to the company you are calling.
5. Set a goal for each phone call. Would you like contact information, a meeting or permission to send information.
6. Write down all the possible objections that you are likely to encounter and have an answer ready for them.
7. Target a particular Industry at a time so the script can be adapted and modified to their current situation, challenges or problems they may be experiencing.
8. Always treat Assistants, Personal Assistants and Executive Assistants with respect; they have the power to get you in or keep you out.
9. If you get through to the right contact and they sound busy or harassed ask them "is now a good time to talk?" should I call you at a later time?
10. Make your calls from 9.30am to about 11.30am and then start again around 2pm and go through till 4pm.
11. Set yourself a call target rather than a time target, it makes it easier to achieve.
12. Don't leave messages; it is rare that anyone would call you back.
13. Ask or appeal for help rather than just going straight into a spiel.
14. Don't be fooled into thinking that a person asking you to send information means they are interested...they are simply trying to get you off the phone!
15. If you send information by email make sure you follow it up the next day to confirm the person received it. This gives you the chance to ask them if they have any questions and gauge their interest in meeting.

16. Try and do your calls in a block of time, one after the other, after the other. After you have finished 10 calls, for example, then send out information or do follow up. This saves you reliving the 'fear' or the 'pain' of picking up the phone. After about 3 or 4 calls you will have established a habit and you will be much more confident.

25 February 2009

Using CRM to build Customer Intelligence

Downturn should be looked at as an opportunity to re-evaluate all the internal processes including the most important one, which is CRM (customer relationship management), CRM is an investment for the future, and organisation should look at this as a means to scale up operations and more importantly the ability to reach out to their customers in creative ways,” he argues, during the course of a recent email interaction with Business Line.
CRM is a practice which every organisation follows, regardless of size, It may be through a simple notebook, or a sophisticated software tool.” Having a well-defined CRM practice is absolutely essential for the long-term sustainability of the organisation, he observes. “When organisations are in a rapid growth or a hyper-growth phase, they hardly get any opportunity to re-think about customer relationship practices.”

T3 CRM developed by T3 SOFTWARES (http://www.t3softwares.com) is a tool which can help organizations better tune their business processes for building customer intelligence and knowledge.

New Transport Website Launched (www.ktco.co.in)

T3 Softwares today launched a new Transportation website for M/s Kothari Transport Corporation. The website is http://www.ktco.co.in. The website contents details about the client as well as the services provided by them in logistics.

23 December 2008

Sales Force vs CRM

Sales Force management and CRM (Customer Relationship Management) are two different concepts. Sales Force is related to hardcore marketing fundamentals while CRM is overall grouming of the client.

02 December 2008

Improving Sales with Technology Implementation

In this period of gloom in the market, companies and organizations need to serve their existing clients as well as get new ones before their competitors do. Opportunities abound and technology can help in converting prospects into customers by keeping track of their follow-ups till the deal is closed. Today Technology is a need and not a liability or luxury which should be implemented only when the times are good. Now organizations must recognize and incorporate technology as a necessary tool in their armory to beat the competition. Every organization today must know that “If you are not attending your customers, you are forcing them to visit your competitors”

We are pleased to bring our IT based solution for your pre as well as post sales requirement.
T3 CRM is a Customer Relationship Management software that helps organizations streamline their Pre and Post Sales processes and these would typically include: -
1. Lead Generation
2. Prospecting
3. Enquiry Generation
4. Vendor Management
5. Pre-sales Follow-ups
6. Sales Flow Tracker.
7. Keeping a track of Orders received
8. Being reminded of follow-ups, collections (receivables), deliveries, renewals
9. Giving Service to the customer by tracking Tickets (complaint).
10. Managing Sales Staff performance

Contact Us:-
T3 SOFTWARES
A/10 Shirin, 2nd Floor,
Above Risk Care Hospital,
Near Makhmali Talao,
L.B.S. Marg
Thane (West) 400601
Tel: 91-22-2534 3656

20 November 2008

Developing Website=Creating Online Brand

Developing own websites today is like creating an online brand and presence of your company at a very resonable price. Many welknown business portals today provide website designing to their premier clients. But they far from giving the brand benefit to the client promote their own brand by giving them domains like www.yourcompany.mycompany.com which are infact subdomains of the main portal domain. The client is never benefited from such a promotion of his own company even if the portal promises him that they will promote his brand over the internet.

29 October 2008

About T3 Softwares

T3 SOFTWARES was formed in 2006 when 2 students from an American College known as Champlain College from Vermont US, formed this enterprunering venture. The Chairman of this company is Mr. Rajesh Pillai and Managing Director is Mr. Vaibhav Shete. The company currently has a turnover of Rs 1.5 Million with a total staff strength of 15 members. The Company has its own product line providing software solutions in CRM and Real Estate industry.

19 September 2008

JOOMLA! CMS

JOOMLA is a content management system developed in PHP. Its latest version is 1.5. PHP Programmers can develop good professional websites and protals using Joomla.